Discover Santa Giulia Country Estate FAQs in Sarteano

General Information

Where is the facility located, and how can I get there?

Santa Giulia is located at Via delle Costolaie 45, in the municipality of Sarteano.
By car, take the Chiusi-Chianciano Terme exit on the A1 highway.
By train, from the Chiusi-Chianciano Terme station, you can take the FT9 bus to the Sarteano-bivio via delle Costolaie stop.
A chauffeur service is available for an additional fee.

What languages are spoken?

Italian, English, Spanish.

Can children stay at the property?

Yes.

Are pets allowed?

Yes, for an additional €50 per pet per week.

Is there a tourist's tax?

Yes, €3 per person per day.

Check-in and Check-out

What are the check-in and check-out times?

Check-in is available from 4:00 PM, and check-out is by 10:00 AM.

How does check-in work at the facility?

Guests will be welcomed at Santa Giulia by the estate staff.

Is it possible to check in early?

Early check-in is available subject to availability.

Is it possible to check out later?

Late check-out may be available, subject to availability.

Facilities and Services

What accessibility features does the facility have?

This facility is not recommended for people with limited mobility.

Does the property have a concierge service?

There is no on-site concierge, but a concierge service is available via WhatsApp.

Is there parking on-site?

Yes.

Does the property have Wi-Fi?

Yes, free Wi-Fi.

Rooms

What amenities are available in the rooms?

All rooms feature a double bed and a private bathroom.

Are cribs and cots available?

Yes.

Do you have accessible rooms?

No, we're sorry.

Breakfast

Is breakfast included?

No, breakfast is not included. The kitchen is fully equipped with all the necessary utensils and supplies for preparing meals.

Swimming pool and Gym

Does the property have a swimming pool?

There is a 15x8-meter outdoor pool.

Do you sell pool liners?

Yes, towels and mattress pads for the cribs are included.

Is there a gym on the premises?

Not yet, but it will be soon.

Activities

Do you organize tours and excursions in the surrounding area?

Yes.

Payments and Cancellations

Which credit cards are accepted for payment?

Visa, Mastercard, Amex, Diners.

What are the cancellation terms?

You can cancel your reservation free of charge up to 30 days before your check-in date.